- Introduction
Welcome to Altarik Logistics and Delivery. By accessing or using our services, website, or mobile application, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use our services.
- Services
Altarik Logistics and Delivery provides local logistics, courier, and delivery services across Somalia. Service availability may vary depending on location, time, and operational capacity.
- User Responsibilities
- Customers must provide accurate and complete information, including contact details and delivery address.
- Customers are responsible for ensuring that items submitted for delivery are legal, safe, and properly packaged.
- Prohibited or illegal items are strictly not allowed.
- Delivery & Timing
- Delivery timelines are estimates and may be affected by traffic, weather, security conditions, or other unforeseen circumstances.
- Altarik is not liable for delays caused by factors beyond reasonable control.
- Fees & Payments
- Delivery fees are communicated before or at the time of service confirmation.
- Payments must be made as agreed (cash, mobile money, or other accepted methods).
- Fees may vary based on distance, size, and type of shipment.
- Liability & Limitations
- Altarik takes reasonable care in handling deliveries but is not responsible for loss or damage resulting from improper packaging or undisclosed fragile items.
- Liability, if any, is limited to the delivery fee paid, unless otherwise agreed in writing.
- Cancellations & Changes
- Customers should notify Altarik as early as possible to cancel or modify a delivery request.
- Cancellations made after dispatch may still incur charges.
- Prohibited Items
The following items are not accepted for delivery:
- Illegal goods
- Dangerous or hazardous materials
- Weapons or controlled substances
- Perishable items without prior agreement
- Privacy & Data Protection
Altarik respects customer privacy. Personal information is used only for service delivery and communication purposes and will not be shared with third parties without consent, except as required by law.
- Third-Party Transport Providers
In some cases, Altarik may coordinate with independent drivers or transport providers. While we strive to ensure reliability, Altarik is not responsible for actions outside agreed service terms.
- Amendments
Altarik Logistics and Delivery reserves the right to update or modify these Terms and Conditions at any time. Updated terms will be effective upon posting on our website or app.
- Governing Law
These Terms and Conditions are governed by the laws and regulations applicable in Somalia.
- Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at:
[email protected]
📞 +252613960403
